Build Not Just Exceptional Products, But Devoted Communities of Users!
The difference between a successful product and a great one lies in the strength of its user community. By actively listening to your users and prioritizing their feedback, you can create products that not only meet their needs but also inspire unwavering loyalty.
Centralize, Prioritize, and Launch: Build Products Your Users Love
Build an engaging feedback portal that is highly scalable and gives your user a sense of control.
Consolidate & Auto Categorize Users’ Feedback & Requests
Comprehensive Coverage:Aumomatically import your users' comments, feedback and feature requests from Slack, email, support tickets, and even social media platforms.
Effortless Organization:AI-powered tagging and categorization automatically sorts feedback, saving you time and effort.
By automating the collection and organization of feedback and requests, you can concentrate on what truly matters: creating a product your users love.
Smart Prioritization & Competitor Analysis
Prioritize with Confidence:Our AI-powered impact scoring trained on thousands of product updates and their response by their users helps you identify high-priority features to build next.
Benchmark Against Competitors:Compare your product's performance and user sentiment to industry leaders.
Segment Your Users:Gain deeper insights by analyzing feedback from different user groups and pricing tiers.
Build Stronger Relationships with Your Users
Proactive Updates:Keep your users informed by automatically notifying them when their requested features are launched.
Intelligent Tracking and Updates:Automatically measure the impact of your feature launch or product upgarde on key performance indicators (KPIs). Also compare your performance to competitors to identify areas for improvement and optimize future updates.
Collaborative Roadmapping:Involve your users in the product development process by sharing your roadmap and seeking their input.
Get Raving Reviews and Loyal Advocates
Boost Reviews and +Ve Social Mentions:Empower your users to become your biggest fans. When you implement their feedback, they're 72% more likely to leave positive reviews and share their experiences on social media.
Foster a Thriving Community:Give users a sense of ownership by creating a space where users can connect, share knowledge, and support each other.
Reward Your Power Users:Encourage your power users to become brand advocates by leaving reviews on third part platforn and speard the word on social media with a customizable badge system, gift cards and exclusive product perks.
Save 15+ Hours/week
By using YesUsers to collect, analyze, and organize feedback and feature requests, our users save an average of 15+ hours per week on feedback management.
Centralized Feedback Hub
Organize all your user feedback in one place.Be it a social network or your own platform
Intelligent Product Roadmap
Know precisely what to build based on user input and our impact score trained on data from your direct competitors and industry leaders at your current stage.
Smart Changelog
Let users know about the latest updates and work together with them to make the new features even better.
Elevate User Satisfaction
After deploying us, companies see around a 38% boost in NPS and Average Customer Satisfaction.
Revenue Increase
More than 93% of our users report a revenue increase within the first six months of implementing us.
Boost Reviews and Trust
Users are 72% more likely to leave a positive reviews, when you act on their feedback,
AI Impact Scoring
Our Impact Score model has been trained on millions of product updates and their impact on a number of factors such as social media presecens, funding, and user growth.
Identify and Reward Your Power Users
Pinpoint your most active and influential users based on their behavior and impact. Offer tailored incentives, such as early access, exclusive features, or even Equity Shares in your company.
Say Yes to Your Users, Say Yes to Your Success
Don't just take it from us. Here's what some of our happy customers are saying.
“As someone who lives and breathes product development, for me YesUsers is the missing piece of puzzle. Before, prioritizing feature requests was like throwing darts blindfolded - now we have crystal-clear visibility into what our users actually want.”
Sachin Grover
Founder and CTO, iZooto“As a founder of a mid-size digital marketing agency, I wear multiple hats. I needed something that wouldn't add to my already full plate. It's intuitive enough that I didn't need a PhD to figure it out, yet powerful enough to meet our every demand.”
Pranaab P.
Founder, Four 3 Media“As a founder and a Product guy, I can spot a game-changing tool from a mile away. YesUsers is not just a tool but the backbone of our community engagement strategy. Since implementing it in Q1 2024, our NPS scores have skyrocketed.”
Lalit Keshre
CEO, Groww“Our support tickets have dropped by 30% since users started helping each other out in the community section. Best investment we've made for our CS team hands down.”
Kurt Vetterling
Senior Customer Onboarding Manager, Subsplash“If you're tired of playing detective with user feedback and feature announcements, YesUsers is your new best friend. We've reclaimed around 15 hours weekly just to gather feedback and comments from various platforms. YU acts as the single source of truth.”
Cally Fritsch
Director of Product Marketing, AppViewX“From a technical standpoint, YesUsers is impressively robust, and the platform's performance hasn't skipped a beat even as our user base grew. What really stands out is how it streamlines the feedback-to-development pipeline.”
Yash Ladia
Senior Software Developer, WayfairSubscribe Now
Have a question?
Frequently Asked Questions (FAQ)
YesUsers helps by:
- Centralizing feedback from multiple channels
- Automating feedback categorization and tagging
- Providing AI-powered impact scoring for feature prioritization
- Enabling better community engagement
- Saving teams 15+ hours per week on feedback management
YesUsers automatically imports user feedback and comments from multiple channels including:
- Slack
- Support tickets
- Social media platforms
- Your own platform/website
Our tagging system starts by categorizing and tagging incoming feedback, allowing for a streamlined process that removes the necessity for manual sorting. This automation enables product development teams to swiftly recognize the broad categories of user feedback for further delegation. They can also give feedback on the categorization and tagging by AI to improve the system further in the future.
YesUsers is a comprehensive user feedback management platform that helps companies collect, organize, and act on user feedback to build better products and stronger user communities.
Our Impact Score model leverages AI-powered analysis trained on millions of product updates, enabling teams to make data-driven decisions about feature development. This intelligent system evaluates potential features based on:
- Impact on Social Media
- Comprehensive funding impact assessment
- Detailed user growth pattern examination
- In-depth industry-specific competitive data evaluation
- Current company stage considerations
Our community platform creates a dynamic environment that streamlines user engagement and feedback collection. YesUsers provides users with:
- Structured feedback and feature request submission capabilities
- Interactive user-to-user engagement tools
- Real-time product update and changelog access
- Feature-focused discussion participation channels
- Peer-to-peer support mechanisms
Based on our comprehensive customer data analysis, organizations implementing our solution experience:
- 38% average increase in NPS and Customer Satisfaction scores
- 93% of users report revenue increases within 6 months
- 72% increase in review post rate
- 15+ hours saved per week on feedback management
Organizations typically observe meaningful metric improvements within the first quarter post-implementation, with substantial performance enhancements materializing within six months of active usage.
Our streamlined implementation process enables quick basic setup completion, with most integration configurations requiring minimal time investment. Our dedicated team provides comprehensive support throughout the entire implementation journey.
The platform architecture ensures robust scalability, maintaining consistent performance levels regardless of user base expansion or feedback volume increases.